Help
Contact us and complaints
Draft for solicitor review. This page is a structured starting point and has not been checked by a lawyer. Don't publish it before it has been.
Most things can be sorted quickly. Email support@payperclip.uk with your account email, the competition and what went wrong.
Our process
- We acknowledge your complaint within 1 business day.
- We investigate and give you a final response within 10 business days. If it's complex, we'll tell you why it's taking longer.
- If you're not happy with our final response, you can refer it free of charge to our independent dispute resolution provider, [ADR provider name].
Write to us
Payperclip Draws Ltd, [Registered office address]